Gousto UK
About the brand
9.0
Price
9.0
Ease of use
9.0
Features
9.0
Service
9.0
Overall
Our Verdict
Gousto has been around for a decade, and they kept a high standard of service quality. You can use the platform at home or on the go, thanks to the free mobile apps available. The company makes sure to always have more than 60 recipes available in different categories. Whether you are sensitive to dairy, looking to minimize calorie intake, or want a meaty dish, you’ll find a suitable option.
You can pick between two packages that focus on individuals and couples or families. The payments are simple via credit card or PayPal, and customer support is there to help if you need any assistance. Overall, Gousto is one of the top meal delivery platforms available in the UK!
Pros
-
An excellent selection of different recipes
-
Detailed information on ingredients, allergens, and other recipe detai...
-
It supports credit card and PayPal payments
-
Cross-platform support and available apps for iOS and Android
-
Helpful customer support
Cons
-
It’s hard to find live chat if you aren’t registered
-
No guarantee that the meat sources are grass-fed or free-range
In-depth review
![](https://i.ytimg.com/vi_webp/OGbKq9iPVWw/maxresdefault.webp)
Special Features
With detailed information about each recipe, it can be helpful for specific diets. You can even choose a special option and adjust some recipes when available.
Ease of Use
Gousto has a modern website and cross-platform support. Whichever device you use, placing and managing orders will be simple.
An important benefit of using the platform lies in the fresh ingredients they use. From 100% fresh meat to seasonal vegetables, each ingredient in the recipe is of the highest quality. You can get instructions on how to prepare each meal, and you can see the details about what you need for preparation on the site.
Suppliers
Gousto has more than 50 suppliers throughout the UK. They only focus on British produce and make sure the suppliers share the same value. The company secures free-range eggs from Lincolnshire and only sticks to traceable meat.
Cod and haddock have MSC certifications, which imply Gousto acquires them from a sustainable fishery. You’ll often see fresh seasonal vegetables in recipes on this site.
Customer Service
Gousto has a helpful customer team, but they are more eager to assist registered users. The company openly states that they have a priority, but the good news is you don’t have to wait long for an answer either way. The working hours of the customer support are Monday to Sunday from 8:30 AM to 7:45 PM GMT.
Phone Support
The customer care team is available at 0203 0111 002.
Live Online Chat
You can contact an agent via the website or app.
You can use the website to send an email to the staff.
User Reviews
Be the first to share your experience!
Leave a review to help others make smarter decisions.
We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
9.0
Price
9.0
Ease of use
9.0
Features
9.0
Service
9.0
Overall
Thank you!