- author: Dave Conti
HelloFresh strives to provide its customers with the healthiest pre-portioned ingredients that can be used to whip-up the tastiest meals. They have flexible plans that are suitable for vegetarians, carnivores and diet-conscious people. HelloFresh delivers to all mainland United States. Hawaii and Alaska are not covered. Deliveries typically arrive between 8 am and 8 pm.
Plans & Pricing
HelloFresh offers four different plans which you can then customize according to how many servings you need and the number of recipes you wish to receive each week.
Meat & Veggies
The Meat & Veggies plan is the most diverse plan in terms of food available. You can choose how many recipes you receive per week (2, 3, or 4) and whether you want enough servings for 2 or 4 people. For 3 recipes per week for 2 people on this plan, the price per serving is $8.99.
The veggie plan includes vegetarian recipes (no meat, poultry, or fish) for either 2 or 4 people. You can choose to receive 2, 3, or 4 recipes per week. For 2 people receiving 3 recipes per week on this plan, the price is $8.99 per serving.
This plan is ideal for people who are watching how much they eat. Recipes come out to about 650 calories each. You’ll have a choice of 2 or 4 people and 2 or 3 recipes per week. For 3 recipes a week for 2 people on this plan, the price is $8.99 per serving.
If you choose the Family-Friendly plan, you can order 2 to 4 recipes per week for 2 or 4 people. All recipes are “kid-tested.” Three recipes per week for 2 people will cost $8.99 per serving.
HelloFresh’s prices are very customer-friendly, especially when compared to its competitors. You should keep in mind that the price per serving goes down from $8.99 to $7.49 if you choose meals for 4 people instead of 2. Meanwhile, the price per serving is higher ($10.99/serving for 2 people or $8.99/serving for 4 people) if you choose to receive only 2 recipes per week instead of 3-4.
2 people, 3 meals
2 people, 3 meals
2 people, 3 meals
2 people, 3 meals
HelloFresh offers the following features:
The HelloFresh YouTube channel is home to over two hundred videos ranging from customer testimonials to easy-to-make recipes. A great aspect about the channel is that it features categorized videos (e.g. recipes, tips and tricks, 20 minute meals etc.), which makes it easier for users to browse.
Ease of delivery
Another excellent feature that HelloFresh offers is that in the situation where you may not be home, you can get your meals delivered to your neighbor’s home, your workplace, or to a nearby restaurant or store that won’t mind holding your package.
Specially designed boxes
HelloFresh’s specially designed boxes come with insulating liners and ice packs that keep the ingredients fresh and cool for long stretches of time. The packaging also gets modified on a seasonal basis to uphold the same levels of quality throughout the year.
Environmentally friendly packaging
HelloFresh claims to care about the environment as much as anything else. That’s why all of the products used and present within the delivered package are recyclable. The insulating layers, ice packs, box, separator and meal kits are all easily recyclable.
HelloFresh has mobile applications for both Android and iOS platforms. The applications generally have positive user reviews which is understandable considering the fact that the applications are beautifully designed and have user-friendly interfaces. All the features available via the website are also available from the mobile applications.
Ease of Use
The registration process starts with the entering your email and creating a password. Then you have to enter your personal information followed by billing information. Once that’s done, you can place order and select meals at ease. It’s to be noted that you can’t sign up and start using the website without first entering your billing information. Once registered, browsing the website, selecting meals and placing orders is fairly seamless and the site is very user-friendly.
HelloFresh works with the country’s finest family-owned suppliers, which are responsible for providing all the ingredients; ranging from avocados to wild-caught fish. All seafood gets sustainably sourced and is approved by Seafood Watch. Meat and poultry is also similarly sourced from the most reliable vendors.
HelloFresh has a variety of menus to cater to the needs of people with severe allergies, as mentioned above. Milk-free, nut-free and egg-free recipes are offered and you can further tailor your subscription to support pork-free, shellfish-free and beef-free recipes as well, depending on your needs. In addition to this, the company’s dieticians evaluate all recipes for the presence of the 8 major allergens and specify on the recipe charts the presence of any allergen.
Variety of Food
HelloFresh prides itself on its ability to provide a vast variety of meals to cater to the needs of customers with various dietary and nutritional preferences and needs. They have a special plan for veggie lovers and other than that, you will find yourself spoilt for choice by the variety of delectable recipes available every week. HelloFresh offers food across the following categories:
If you are allergic to eggs or prefer not to eat them, then you can choose one of the few egg-free recipes added every week to the menu.
HelloFresh also caters to the needs of people with nut allergies. Go through the menu to find different nut-free recipes.
People allergic to milk can also find something to order with the ‘milk free’ tag on it.
If you love an extra kick in your dish, then you can search for the recipes under the tag ‘spicy’ to find something that will heat up your taste buds!
Meals that are made specifically for vegetarian or veggie lovers are also available.
Pros & Cons
- Live chat customer support
- Delivers to all mainland United States
- Over 200 specialized videos
- Specific meal plans for vegetarians
- Nut-free, egg-free, and milk-free options available
- Doesn’t deliver to Hawaii or Alaska
HelloFresh has a highly responsive customer support team which can be reached via live chat, email and phone. They also have plenty videos available on the YouTube channel and you can also go through the detailed FAQ section if you are looking for quick insight. There is also a well-maintained blog present on the website.
Phone SupportThe company offers support via phone.
Live Online ChatNormally you can get connected to a support agent within a few minutes.
Video TutorialsOver 200 videos are present on the company’s YouTube channel.
FAQA fairly comprehensive FAQ section is present on the company website.
BlogFind a blog on the company's website.
HelloFresh offers meal delivery services across the mainland United States. They source fresh and healthy ingredients from the most credible suppliers before portioning them for their customers. They also offer allergen-free options.
Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at email@example.com with suggestions and questions. We’d love to hear from you!