Magic Kitchen
About the brand
8.0
Price
9.0
Ease of use
9.0
Features
8.5
Service
8.6
Overall
Our Verdict
Magic Kitchen is a unique meal delivery option in many ways. While, of course, anyone can use it, it is designed primarily for seniors and their families to give them an option to have access to healthy meals that are easy to prepare and that fit their dietary regimen. While there are some site navigation issues and they don’t have live or 24-hour customer support options, it, without a doubt fills an important need in the market.
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Pros
- The only meal delivery service designed for seniors
- Wide range of meal options for those with special diets
- One-serving meal options available
- Ability to send meals as gifts
- Physical catalog available for those who are not tech-savvy
Cons
- Not a good choice for those who enjoy cooking
In-depth review
Special Features
Magic Kitchen offers a few very interesting special features, some of which are difficult to find in the meal delivery service industry. It is one of the few meal delivery services whose primary target are senior citizens and their families.
Meals as Gifts
This is one of the most unique special features Magic Kitchen has to offer. You can choose to purchase meals (one time only or meal packages) for special occasions or for seniors. By choosing a special occasion, the page will suggest multiple meals. Some of the special occasions include:
- Thanksgiving
- Fathers day
- Valentine’s day
- New parents
- Sympathy
- Birthday
- College Meals
Senior Exercise Videos
As an additional helpful service for customers and their families, Magic Kitchen has several videos that suggest some exercises that might be helpful for seniors, including beginner weights, low impact workouts, and resistance band workouts.
Packaging
The a la carte ítems are packaged in multiples of 2 servings. The full meal options are packaged separately in an oven-friendly dish to simply take out of the freezer and put into the oven – no re-plating or serving necessary.
Mobile Site
Both the website and the mobile site are functional, but the mobile site is a little more friendly to view. The layout choices have made it so that it is easier to find information on the mobile site than on the website.
Ease of Use
Registration is simple and straight forward, and after inputting your name, address, and phone number, you can create an account without confirming it through email or inputting credit card information. After signing up you can input your credit card information in the account section.
There isn’t a questionnaire to allow the website to make specific recommendations, rather, once you sign up, you must return to the main page to view meal options and add them to your cart.
This last part can be a little confusing, and the filtering option doesn’t work unless you scroll down and click “apply”
The browsing platform works just like most online stores. You can filter the options for the type of meal you are looking for and add them to your cart.
Suppliers
MagicKitchen says that they try to use organic fruits and vegetables, grain-fed beef, and hormone-free chicken whenever possible. Their ingredients are all USA-sourced and meals are made without added preservatives.
Customer Service
Magic Kitchen has multiple customer support options, including email support and phone support. While their customer service hours are limited, representatives are quick, responsive, and helpful. On their website, you can find a thorough FAQ section, blog, contact form, and senior exercise video tutorials. For those who are not tech-savvy, regular mail and even catalogs are available.
Phone Support
Phone support is available at 1-877-516-2442.
You can email info@magickitchen.com for support.
User Reviews
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Write a reviewWe make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
8.0
Price
9.0
Ease of use
9.0
Features
8.5
Service
8.6
Overall
Thank you!