Plated Review

flag New weekly menus & seasonal ingredients
  • Carefully curated seasonal produce
  • Insulated delivery box keeps food fresh
  • Android and IOS applications
  • Free shipping on all orders over $60
GOOD FOR
Young professionals
Support
9 /10
Cancellation Policy
Cancel anytime
slider-image
  • author: Dave Conti
  • 19.07.18
  • Comments

Rating

  • "Price"
    7.5 /10
  • "Features"
    9 /10
  • "Ease of USe"
    8.5 /10
  • "Help and Support"
    9 /10

Overview

Plated is a meal delivery service operating out of New York. Since its inception in 2012, it has been providing high quality food to its customers. The menu offers customers a lot of variety and their subscription plans are also very flexible. Plated doesn’t deliver to Alaska or Hawaii, and some areas of Texas including Midland and San Antonio are also excluded. Most deliveries arrive before 5pm although due to the unpredictability of shipping volumes and delivery routes, the time may extend to 8pm.

Plans & Pricing

A distinct competitive advantage Plated offers over its counterparts is the flexibility it offers in its plans. Depending on the amount of servings per night and the nights per week, you can pick a package that caters to your specific needs. The available choices are as follows:

Two servings per night

This package has been designed for people who love to munch on leftovers. If you have to order for an adult and two kids, or for two adults, then this will be the ideal choice for you. The price per serving for 2 nights per week is $11.95. The weekly price will come out to be $47.80. You can also use the first week’s discount and only pay $35.85 for the first week.

Three servings per night

The three servings package is a good choice for small families or groups, for example 2 adults and 2 kids, or 3 adults. The price for 2 nights per week is $9.95 per serving. The weekly charge will be $59.70 and you can use a discount during the first week and pay only $44.77.

Four servings per night

If you are ordering for a family then you should go for this package. If you order twice a week, then the price per serving will be $9.95 and the weekly price will come out to be $79.60. You can use a discount in the first week and only pay $59.70 for the first 2 nights.

Plated provides flexibility that’s hard to find in the meal delivery industry. Their prices are very reasonable for the quality of service and the menu variety that they provide.

Two servings per night
 $11.95
Three servings per night
 $9.95
Four servings per night
 $9.95

Special Features

Plated has a variety of features that complement the menu variety and flexibility to make it a formidable force to reckon with for its competitors.

Specialized videos

Plated maintains a YouTube channel that’s home to over a couple hundred videos. The videos are categorized for faster access to relevant information. From finding the best way to slice a mango to making brown butter gnocchi, you can learn a lot of great recipes and tips from the Plated channel. Moreover, whether you want to learn how to make a sweet treat or one of the best breakfast fixes, you can do so by browsing through these videos.

Skip weeks

You can change the recipes, servings and delivery nights of any package at any time. By visiting your weekly menus page, you can skip or un-skip weeks as you wish. You will not be charged for the weeks you have skipped and once you un-skip or the skipped weeks pass, the delivery process will resume seamlessly.

Pork and poultry raised without antibiotics

All the pork and poultry that the company uses for its recipes is raised without any antibiotics. This ensures that the animals are raised at their healthiest and purest.

Environmentally friendly

Plated supports environmentally friendly operations. They are supportive of sustainable fishing and only partner with trusted fisheries to get their hands on the best possible fish. The food produced is fresh and seasonal which makes it very healthy. The beef is from animals that aren’t fed any hormones. The company also vows to supplement the produce with organic whenever possible.

Mobile applications

Plated has beautifully designed, highly functional mobile applications available for both Android and IOS platforms. The applications have generally been given good ratings by the community and they provide you with all of the major features of the service including delivery date selection, recipes and menu browsing and plan selection and personalization etc.

Ease of Use

The registration process starts when you click on the “Sing Up” button on the website. You are shown different intuitive and beautifully designed forms which ask you to enter pertinent information like name, email, shipping details, preferred subscription, credit card information etc.

You can’t make an account on Plated without entering your credit card information. Once the registration process finishes, you are taken to the homepage where you can choose your menu and browse through recipes and tricks. All in all, there isn’t any learning curve associated with the registration process or any features of the service.

Suppliers

The head chef Elana has built a highly vetted, experienced team of chefs, recipe editors and tasters who strive to bring new menus every week. The menus they come up with are diverse and have something for everyone. Plated claims to only partner with the most credible suppliers for ingredients grown and raised both on land and in the sea.

Variety of Food

The following options are available: meat, vegetarian, dessert, weekly recipe, encore recipe, low-calorie, low-carb, no gluten ingredients, quick-prep, stovetop-only and spicy. Plated offers new menus weekly. They offer the most variety when it comes to menus; if you are a meat lover, you can get options ranging from sophisticated dishes like Vietnamese chicken thighs to more simple ones like roasted chicken and tomatoes.

Food Allergies

Plated administers its ingredients in places that process milk, eggs, fish, tree nuts, peanuts, gluten, sulfites, crustacean shellfish. By allowing users to omit ingredients which they want to avoid, the company caters for food allergies. All recipes include a complete breakdown of all the used ingredients which makes it easier for people to filter out the food that they are allergic to.

Pros & Cons

  • Vast variety of food ranging from vegetarian to low-carb
  • Pre-portioned ingredients delivered
  • Flexible subscription plans
  • Android and IOS applications.
  • Free shipping on orders over $60
  • Delivers to only 95% of the US

Customer Support

Plated offers support via a professional customer experience team which can be reached via phone or email. The FAQ section should be the first thing anyone should look at when in need of helpful information or answer to basic queries. The company’s YouTube channel is home to different recipes and tips and the blog is also very well-maintained.

  • Phone Support
    The company offers phone support during office hours.
  • Email
    You can reach the company with any requests via email.
  • Video Tutorials
    Over 200 videos are present on the company’s YouTube channel.
  • FAQ
    An extensive FAQ section can be found on the company website.
  • Blog
    The company also maintains an online blog with tips and recipes.

Final Word

Plated is a market leader when it comes to meal delivery systems. They provide the variety of menu and the flexibility of subscription plans that no other service provider offers. Even though they only deliver to 95% of the US, the richness of features more than makes up for the absence of Alaska and Hawaii in their delivery areas.

Dave Conti
author

Dave Conti grew up in the food industry. His family owned an Italian restaurant that Dave grew up in. From waiting tables to peeling potatoes and eventually running the kitchen as head chef, Dave learnt the ropes of the food business inside out. Dave joins the Top 5 Meal Delivery Services and gives valuable information where food and meal delivery services are concerned.

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