SimplyCook UK
About the brand
8.0
Price
8.0
Ease of use
9.0
Features
7.0
Service
8.0
Overall
Our Verdict
Simply Cook offers a new take on the classic food delivery service. With this service, you get to cook your own food and customise the recipes to your liking. On top of that, all the spice blends and mixes fit into the letterbox and have great shelf lives, so you don’t have to worry about anything going bad.
If you’re looking to cook your own meals and try out new recipes, Simply Cook is a great service for you. However, keep in mind that Simply Cook requires some effort, and recipes can take up to 30-45 minutes to cook. But since you have to cook your own meals, the prices also end up a bit cheaper than other options out there.
Pros
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The recipes are easy to use
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Customers have the freedom to customise the recipes
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The menu contains a wide array of flavours and cuisines
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There are many filters customers can apply to the menu
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You only have to pay for the boxes you order
Cons
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Some of the ingredients aren’t top-quality
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The recipes can take longer than expected
In-depth review
Special Features
Simply Cook uses recipe boxes, which is what separates it from the other options out there. However, on top of that, one of the most unique features is that you can customise your recipes with any ingredient in your kitchen.
While the Simply Cook recipes are designed by professionals, everyone has their own tastes. So, at times, you may want to add your own twist to specific recipes to make them suit your preferences better, and with Simply Cook you can do that. All you have to do is go through the recipe, follow the steps, and add whatever unique ingredients you want whenever you feel like it’s right.
Ease of Use
Using and subscribing to Simply Cook is incredibly easy, and all you have to do is head to their website. On their website, if you’re timing is right, you may be able to try out their £3 trial that contains a full recipe box with four different meals.
To order, all you have to do is head to their “Recipes” menu on their website. From there, you can add up to four different meals per recipe box and have them mailed right to your letterbox. When you order a meal from Simply Cook, most of the ingredients are stored and processed in the box; however, you will have to buy your own fresh ingredients.
This may be a hassle, but it does give customers more control over what goes into their food. Once you select four different recipes, you can proceed to checkout, pay, and then wait for the order to arrive. Typically, the Simply Cook recipe boxes arrive in your mail within four working days after you confirm your order.
You only have to pay for every box you order. So, if you aren’t feeling meal kits for a specific week, you can simply not place an order, and you won’t be charged. This gives customers the freedom to end and restart their subscription whenever they want.
Suppliers
One of the main complaints that customers have with Simply Cook is that they aren’t transparent with their suppliers. Usually, meal delivery services offer all the information you need to know about their suppliers, so you know exactly where your food comes from.
However, since the meal kits contain spice blends and pre-packaged ingredients, it can be hard to determine where each individual ingredient comes from. When you get a meal kit, you aren’t just getting a bunch of herbs and spices. Each recipe is designed by professional chefs and can contain up to 18 different ingredients! However, there isn’t that much information on who supplies the ingredients.
So, does this affect the quality?
Yes, but not necessarily in a bad way. Granted, there are a few customers who pointed out that some of the ingredients in the meal kit may seem “sketchy”, but in the end, the food still ended up safe, healthy, and tasty.
Another downside to the lack of transparency with the suppliers is that you can’t decide on the exact origins of your food. For casual cooking, this won’t make a huge difference. However, if you’re particular about your tastes or are a picky eater, this might be a big deal worth noting.
Customer Service
For inquiries and concerns, Simply Cook has a Help Centre and FAQ page on their website. These pages answer some of the most common inquiries and concerns. However, if you have a unique concern, you can also send them an email at hello@simplycook.com. The company also has a couple of different videos on their YouTube channel to show you some of the basics of their service.
If you want to contact Simply Cook, here are the different ways to do that;
- Head to the FAQ page or Help Centre on their website
- Email them at hello@simplycook.com
- Check out the blogs on their website
User Reviews
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We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
8.0
Price
8.0
Ease of use
9.0
Features
7.0
Service
8.0
Overall
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